About This Course
Learn about the changes in how we manage our relationship with our customers and prospects, how they become the centre of the business and how to face the new approach and how this is key in any digitalization strategy.
The Age of the Customer
Customer Relationship Management
Customer Relationship Management as 360 view
Customer Relationship Management as Omnichannel Solution
Customer Relationship Management as a 1-1 Journey
/I. Overview/ Senior Regional Vice President OMS EMEA South at Salesforce Senior Executive, passionate about new technologies with more than 20 years in IT Sales.
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